Policies & FAQ

FAQ

Is this a counseling site?

No. Habits of the Heart Transformation (HOTHT) is our digital‑downloads store—eBooks, Bible studies, devotionals, affirmations, and printables. Counseling is offered separately through CTAO Counseling Service.

How do I get my download?

Immediately after checkout you’ll see a Download button and you’ll receive an email with your link. Save the file to your device for future access.

I didn’t get the email.

Check spam/promotions and search your inbox for “Habits of the Heart Transformation.” Still stuck? Email admin@habitsofthehearttransformation.org and we’ll re‑send your link.

Refunds for digital items?

Because files are delivered instantly, all digital sales are final once delivered. If you have trouble accessing your file, contact us within 7 days and we’ll restore access.

Can I print these?

Yes. Unless otherwise noted, files are formatted for US Letter (8.5”×11”). For best results, print at 100% (no scaling) on quality paper.

What license comes with my purchase?

Each purchase grants a single‑household license for personal use. You may print for yourself and members of your household. Churches/schools can request a group license by emailing us.

May I share the PDF with a friend or post it online?

No redistribution, resale, uploading to file‑sharing sites, or posting in shared drives. Please refer others to our store so creators are supported.

Which Bible translation do you use?

All Scripture in our resources is quoted from the King James Version (KJV) unless otherwise indicated.

Accessibility

We aim for large, readable type and high‑contrast designs. If you need a text‑only version, email us and we’ll do our best to help.

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Digital Refunds & License

Delivery

Digital items are delivered on the confirmation page and by email. Links generally remain active; we recommend saving your files locally.

Refunds

Digital products are non‑refundable once delivered. If you experience access issues or receive a corrupted file, contact admin@habitsofthehearttransformation.org within 7 days and we will restore access.

License (Personal Use)

Your purchase includes a single‑household, non‑transferable license to download, print, and use the resource for your personal spiritual growth within your household.

Group/Institutional Use

Churches, small groups, schools, and ministries require a group license. Email us with your group size and intended use to obtain a license and discounted pricing.

Prohibited Uses

No resale, redistribution, repackaging, claim of authorship, or posting files publicly (including in shared drives, learning platforms, or social media). Do not use content to create derivative commercial products without written permission.

Replacements

If you lose access to a download, contact us with your order email and we’ll work to restore access when possible.

Last updated: October 2025

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Privacy Policy

At Habits of the Heart Transformation we collect only what is necessary to process purchases, deliver digital files, provide support, and send ministry updates you request. We do not sell or rent your personal information.

What we collect

Name, email address, billing details, order history, messages you send us, and basic, privacy‑friendly analytics/cookies.

How we use it

To fulfill orders, deliver downloads, provide support, improve our resources, and send optional devotionals/announcements (you can unsubscribe anytime).

Processors

We use trusted third parties to operate the store—for example: payment processing (e.g., Stripe/PayPal), email delivery (e.g., MailerLite), and web hosting. These processors only handle your data to provide their services to us.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is 100% secure, but we strive to protect your data.

Children’s privacy

Our website is not directed to children under 13 without parent/guardian involvement. If we learn that we have collected personal information from a child under 13 without consent, we will delete it.

Your choices

You can unsubscribe from emails via the link in any message. To request access, correction, or deletion of your information, email admin@habitsofthehearttransformation.org.

Changes

We may update this policy from time to time. Updates will be posted here with a new “Last updated” date.

Last updated: October 2025

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Terms of Use

Acceptance of Terms

By accessing or purchasing from this website you agree to these Terms of Use and our Privacy Policy.

Spiritual/Educational Purpose

Resources are provided for spiritual encouragement and educational purposes. They are not medical, psychological, legal, or financial advice. If you face an emergency, call 911 or 988 immediately.

Digital Product Terms

Upon purchase you receive a personal, non‑exclusive, non‑transferable license to download and use the content for your household. You may not redistribute, resell, or publicly post our files.

Intellectual Property

All content is owned by Habits of the Heart Transformation or its licensors and is protected by copyright. All rights reserved.

User Conduct

You agree not to misuse the site, attempt to bypass payment, or infringe intellectual property.

Payments

All prices are in USD unless noted. Taxes may apply based on your location. Digital products are delivered electronically; no shipping is required.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the site or resources.

Changes to These Terms

We may update these Terms; changes are effective when posted.

Contact

Questions? Email admin@habitsofthehearttransformation.org.

Last updated: October 2025